How Farming Ledger handles information.

Van Der Merwe Collections, registration number 2022 / 685283 / 07, trading as Farming Ledger, is the responsible party for this policy.

Responsible party

Farming Ledger is operated by Van Der Merwe Collections, registration number 2022 / 685283 / 07, trading as Farming Ledger. Physical address: Plot 25 Kromdraai Bela-Bela Limpopo 0480. Email: info@vdmfarming.co.za.

Information we process

This Privacy Policy explains how Farming Ledger collects, uses, stores, shares, and protects personal information obtained through the website, app, support channels, subscriptions, and related services. Information may be processed for account administration, authentication, communication, billing, support, analytics, fraud prevention, legal compliance, security, service improvement, and other legitimate operational purposes.

Categories of information

We may process identity details, contact details, farm and operational records, financial entries, subscription and transaction information, device and browser data, IP address information, communications, support requests, technical logs, and other information voluntarily submitted by you. If you provide information about another person, you warrant that you are lawfully authorised to do so.

Sharing information

We may share personal information with hosting providers, payment processors, technical service providers, professional advisers, regulators, law-enforcement authorities, and other parties where reasonably necessary for operation, protection, enforcement, or lawful administration of the services. We may also transfer or disclose information where required by law, court order, regulatory obligation, merger, acquisition, restructuring, sale of business assets, or protection of our rights, property, users, or the public.

Retention and rights

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including operational continuity, support, record-keeping, legal compliance, dispute handling, enforcement, fraud prevention, and protection of lawful interests. Subject to applicable law, including the Protection of Personal Information Act, 2013 (POPIA), you may request access to, correction of, deletion of, or objection to processing of personal information, or withdraw consent where consent is the lawful basis of processing.

Security limits

Although we take reasonable steps to protect personal information, no method of storage, processing, or transmission is entirely secure. Farming Ledger does not guarantee absolute privacy or data security and shall not be liable, to the fullest extent permitted by law, for unauthorised access, interception, loss, corruption, or disclosure caused by third parties, force majeure events, service-provider failures, or circumstances beyond our reasonable control.

Requests and complaints

If you wish to exercise a privacy right, object to processing, update your information, or lodge a complaint regarding the handling of personal information, send your request in writing to info@vdmfarming.co.za. We may require proof of identity, sufficient information to verify the request, and reasonable time to investigate and respond.